Coaching Terms and Conditions

Privacy Policy 

Please makes sure you have read and agree to the Privacy Policy which addresses the topics of tools, data storage and deletion. 

Terms and Conditions for the Coaching Program

As your coach, I am 100% committed to helping you create a Life that you Love. I ask the same of you.

By entering into this coaching relationship, you agree to work through your fears with me, even if they show and want to get in your way, you stay committed and bring your full self to the process. You will not hold yourself back or hide anything, you will not disappear or retreat from the process even if things get tough. You commit to staying true to our original, mutual commitment, and agreed terms.

Refund Policy

Due to the digital nature of this Program, I do not offer refunds. All purchases are final.

Should you for any reason feel that you do not get the intended value from our coaching relationship I will assist you with recommendation to other coaches that might be more beneficial for you. 

Payment Plan

If you have chosen a payment plan for this Program, you agree to the full term of the payment plan. If you choose to cancel your Program before the term is completed, you must still pay the full amount agreed. The full amount will be payable upon account closure.
 

Payments will be taken at agreed intervals, as per your initial agreement, independently of the sessions taken. Any paid-for sessions remaining when the payment plan has ended may still be taken.

One Year Access

You have access to all online content for a full year from the date you purchased the Coaching Program, make sure to book all your sessions within one year from purchase date.

If you want access to the online content after one full year, you can choose a membership subscription to The Conscious Living Circle which also includes monthly meetups and a community. 

Commitment

You have chosen to work with me as your coach because you are ready for a Personal Transformation, and you want to be supported in that Transformation. Your transformation will sometimes happen fast and sometimes not.

Because your personal transformation is an ongoing process we have agreed to work together over time. This allows our relationship to develop and be powerful and for new behaviors and thought patterns to be integrated.

As your coach, I am 100% committed to helping you create a Life that you Love. I ask the same of you.

By entering into this coaching relationship, you agree to work through your fears with me, even if they show and want to get in your way, you stay committed and bring your full self to the process.

You will not hold yourself back or hide anything, you will not disappear or retreat from the process even if things get tough.

You commit to staying true to our original, mutual commitment and agreed-on terms.

Coaching Sessions and Time

You are responsible for booking your sessions via my booking calendar available to you from the membership site.

To ensure that you have a regular pace on your coaching sessions. Please book all your sessions at the beginning of the program if you can, if that is not possible, please book at least 2-4 sessions up-front. This will ensure that we have the right cadence and get momentum in your coaching.

You can easily re-schedule if you need to. Each session is for 60 or 90 minutes, depending on your agreement with me, and we will begin and end our sessions on time.

If you are more than 15 minutes late you will lose this time and be charged.

Changes

If you need to re-schedule, please do so with at least 48 hours’ notice. I will be as flexible as I can to ensure you get another timing during the same week, but I cannot promise that it will be possible.

If I would need to re-schedule with you, I will also let you know 48 hours in advance.

Please note that if I do not receive 48 hours’ notice or you do not show up for a session, this will still count as one of your sessions.

Confidentiality

I am committed to the confidentiality and safety of your personal information, which means that I protect any information obtained around this coaching engagement unless you give explicit consent to release. If you get this program Sponsored by employer, the same rules apply. 

Please note that there are some conditions under which information will not be kept confidential (Illegal activity, if required by law, pursuant to valid court order or subpoena; imminent or likely risk of danger to self or to others.). Where I reasonably believe one of the above circumstances is applicable, I may need to inform appropriate authorities.

I am compliant with GDPR and I follow the ICF Code of Ethics and ICF Core Values. 

Our Partnership and our communication

You are welcome to use the online platform for you private notes or shared notes with me. Please do not share any sensitive information here. 

I am available to you during weekdays by e-mail or chat. If you would like to contact me, please e-mail me at [email protected] or use the chat.

I will aim at getting back to you as soon as possible and within 24 hours.

I strive to keep my calendar updated at all times, including holiday planning. Please review the calendar regularly if you did not book all your sessions at the beginning of the Coaching Program.

Recommending a friend

My business grows on referrals and therefore I highly appreciate referrals.

If you recommend me to anyone who becomes a client, I will give you a coaching session free of charge as a token of my gratitude.

I am looking forward to working with you and being part of your transformation journey.  

Warm Regards
Andrea